ABOUT US

WHO WE ARE

ITSS Information Services brings together many years of knowledge and experience.

We provide third-party out-of-warranty hardware maintenance, repair, and support services for managed IT services, server, data storage, and backup systems to the leading establishments in Turkey.

As the leading service provider with the most competent technical expert staff and the largest multi-vendor spare device and parts stock in Turkey, we aim to provide the highest-quality service at the most affordable price to more than 400 existing contracted customers.

ITSS continues its development in line with its customer and service-oriented strategic business plan by establishing the Managed Services business unit to respond to its customers’ value-added IT service demands.

ITSS will work as an integral part of customer IT teams with its Managed Services business unit. ITSS will handle all the complexity of the technology, while customer IT teams will focus on their core business, freeing up time for more efficient high value-added activities.

OUR MISSION

To contribute to our customers’ sustainability by providing reliable and quality IT services at affordable prices.

OUR VISION

To become Turkey’s most trusted and preferred leading service provider in the Information Services field.

OUR VALUES

CUSTOMER-ORIENTED

Our priority is to ensure our customers’ satisfaction and full value of the service fees they have paid. We owe our company’s existence to them—we refrain from no sacrifice to ensure their satisfaction.

HONEST AND TRUSTWORTHY

We conduct our relations with our customers, business partners, and employees with an open, transparent, and honest understanding. We do not make promises we cannot keep, and we fulfill the promises we make.

SUSTAINABLE

We never encourage our clients to make unnecessary investments; we encourage them to preserve their existing resources for as long as they can adequately serve their core business.

CONSTANTLY EVOLVING AND INNOVATIVE

Aware that development and learning are inevitable for our company’s continuity, we constantly keep up with the sector’s innovations and developing technology, and we are ready in advance to meet our customers’ changing needs.