HARDWARE UPDATE AND UPGRADE SERVICES
“You have the opportunity to enhance the lifespan of your hardware by expanding its capacity at cost-effective prices.”
HARDWARE UPDATE AND UPGRADE SERVICES
Unlock extended and more efficient usage of your products through our hardware update and upgrade services.
Within this service, we augment servers, data storage and backup systems with components such as memory, processors, disks, tape units and interface cards to enhance their longevity and performance.
We offer a comprehensive range of options for the required parts, including new, refurbished, or used alternatives, delivered as stand-alone components or as a complete solution with installation by our expert technical consultants. All supplied products, regardless of their condition (new, refurbished, used), come with a standard two-year warranty, extendable upon request.
SOFTWARE SUPPORT SERVICES
Regular inspections, performance analyses and proactive patch management are integral components of our approach, aiming to identify potential issues swiftly before they escalate.
In many medium and large enterprises, their IT personnel possess ample knowledge and experience to handle the day-to-day operational services for operating systems, virtualization and system software on their server systems. Although they often manage routine tasks with the support of software updates and service packages from relevant software manufacturers, these standard packages may fall short of meeting organizations’ specific response and resolution time expectations.
Our ITSS Software Support Services address this gap by providing second-level support, including rapid troubleshooting and configuration assistance for operating systems and other software. We prioritize prompt and effective solutions to minimize response times and ensure on-site support without additional costs when required.
Beyond reactive support, our contracted software support customers can also take advantage of additional services such as regular checks, performance analyses and patch management. These proactive measures help anticipate and address potential failures, enhancing the overall reliability of our customers’ systems.
