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ITSS Bilişim Hizmetleri olarak ülkemizin önde gelen kuruluşlarına, yönetilen bilişim hizmetleri, sunucu, veri depolama ve yedekleme donanım bakım onarım hizmetleri sunarız.

WHO WE ARE

Drawing upon years of accumulated knowledge and experience.

ITSS Information Services offers third-party out-of-warranty hardware maintenance, repair and support services for servers, data storage and backup systems to the leading establishments in our country.

As the foremost service provider, boasting the most skilled technical experts and the largest multi-vendor spare device and parts stock in Turkey, we are committed to delivering the highest-quality service at the most competitive prices to our over 400 contracted customers.

Aligned with our customer- and service-oriented strategic business plan, ITSS continues to evolve by establishing the Managed Services business unit. This initiative aims to address our customers’ value-added IT service demands, reflecting our ongoing commitment to development and customer satisfaction.

WHY ITSS?

SLA success rate, customer satisfaction rate, open stock policy

ITSS has been delivering uninterrupted service to its customers. It has achieved this through a team of service-oriented experts. Each team member has over 25 years of experience in the field. They dedicate themselves to understanding and meeting customer business needs. Thanks to its uncompromising commitment to service quality, ITSS has not lost any customers because of service level problems.

Since its inception, ITSS has provided customers with a competitive advantage by significantly reducing hardware maintenance expenses through its third-party out-of-warranty hardware maintenance and repair services, specializing exclusively in its own field.

To ensure its customers’ business continuity, ITSS offers 24×7 support for critical IT hardware, backed by the largest spare parts stock in Turkey.

In addition to its operational contributions, ITSS actively promotes sustainability by extending the EOSL functionality of its customers’ IT hardware.

With the establishment of its Managed Services business unit, ITSS seamlessly integrate into customer IT teams. By handling the intricacies of technology, ITSS allows these teams to concentrate on their core business, freeing up time for more efficient high value-added activities.

ITSS Bilişim Hizmetleri olarak ülkemizin önde gelen kuruluşlarına, yönetilen bilişim hizmetleri, sunucu, veri depolama ve yedekleme donanım bakım onarım hizmetleri sunarız.

ITSS THROUGH NUMBERS

Corporate
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Active Service
Agreements
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Contracted
Customers
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Contracted
Devices
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Experiences in
Individual Fields
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x86
Servers
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Data Storage Systems
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Storage Area Network Switches
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AS400/Unix
Servers
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Backup
Systems
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Peripheral
Units
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SUPPORTED OEMs

ITSS provides third-party maintenance services for many OEMs
under its IT infrastructure.

CLIENT REFERENCES

HEAR FROM OUR CUSTOMERS

BLOG

Managed services allow organizations to receive services under a specific service contract through a subscription method from an expert firm.

Managed Services

Managed services allow organizations to receive services under a specific service contract through a subscription method from an expert firm, instead of employing specialists in

According to NTT's 2021 global managed services survey, the top values of using a managed service provider include improved security, greater flexibility and scalability, access to the highest level of technical and industry expertise, and lower costs.

Values of Managed Service Providers

According to NTT’s 2021 global managed services survey, the top values of using a managed service provider include improved security, greater flexibility and scalability, access

A Managed Service Provider (MSP) is an entity that provides services according to the performance criteria and service levels set by this service agreement. Managed Service Providers allocate their technical expertise and technology infrastructure according to the needs of their customers and invoice them according to the amount of resources (human, technology) used by their customers per month. In this model, economies of scale are created, creating the opportunity to use technologies that a small or medium-sized company would not normally invest in.

Managed Service Provider

A Managed Service Provider (MSP) is an entity that provides services according to the performance criteria and service levels set by this service agreement. Managed

DO YOU NEED HELP?

Contact us for your IT service needs!

FIND US

ITSS Information Technologies Industry and Trade Inc.

Atatürk Mahallesi, Erzincan Sk. No:18, 34758 Ataşehir/İstanbul